Terms & Conditions

TERMS AND CONDITIONS

 

Welcome to DipYourCar!

These are the terms and conditions for:

By using the website and purchasing products available on the website, you agree to be bound by these terms and conditions, the privacy policy, the cookie policy, the shipping policy and the refund policy. In these terms and conditions, the words "website" refers to the DipYourCar website, "we", "us", "our", and "DipYourCar" refers to DipYourCar, and "user", “customer”, "you", and “your" refers to you, the user and customer of DipYourCar.

The following terms and conditions apply to the website, products and services offered by DipYourCar. This includes the mobile and tablet versions as well as any other version of DipYourCar accessible via desktop, mobile, tablet, social media or other devices.

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING, USING OR OBTAINING ANY MATERIALS, INFORMATION OR PRODUCTS.

 

  1. ELIGIBLITY

You may use the website and purchase the products only in compliance with these terms and all applicable local, state, national, and international laws, rules, and regulations.

Access to the website and purchase of products are available to all ages. It is the responsibility of parents or legal guardians to determine whether the content and products are appropriate for their children or minors in their care. 

By using the website and purchase the products, you represent and warrant that you have the full right, power and authority to enter into these terms and to fully perform all of your obligations hereunder. You further represent and warrant that you are under no legal disability or contractual restriction that prevents you from entering into these terms.

You represent and warrant that your use of the website does not violate any applicable law or regulation. DipYourCar may, in its sole discretion, refuse to offer the website and products to any user and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the service and the website is revoked in such jurisdictions.

 

  1. NOTIFICATIONS AND NEWSLETTER

By providing DipYourCar with your email address and phone number, you agree that we may use your email address to send you notifications about the status of your order, important communications about our services or products, news and special content. If you do not wish to receive these emails or SMS messages, you may opt out of receiving them by sending us your request through our contact information or by using the "unsubscribe" option in the emails. This option may prevent you from receiving emails or messages about updates to your order, news or special offers on our products.

 

  1. ACCOUNT

Users will be able to register on the website by entering a valid email address. Users will receive a login code to log in to the website. You are responsible for maintaining the confidentiality of your password and account information, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify DipYourCar of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you log out of your account at the end of each session. You may never use another user's account without prior authorization from DipYourCar. DipYourCar will not be liable for any loss or damage arising from your breach of this agreement.

DipYourCar reserves the right to terminate your account or your access immediately, with or without notice, and without liability to you, if DipYourCar believes that you have violated any of these terms and conditions.

 

  1. ORDERS

When you place an order, you offer to buy the products for the price advertised and indicated on the website at the time of purchase. Please check the features and variants of the products, such as sizes and colors, before placing your order.

When a customer places an order, DipYourCar will send that customer an email which aims to confirm the purchase and payment. This email confirmation will be produced automatically so that the user has the confirmation of his purchase and the details of the order.

DipYourCar may offer the option for custom colorrs or products. All custom orders are made exclusively on demand, according to the customer's specifications. Please refer to our shipping and return policies for custom orders.  Custom orders or any products made exclusively for one individual are not eligible for return or refund.

We reserve the right to limit the number of units purchased by each user if we deem necessary. DipYourCar also reserves the right to limit sales of our products on a regional or jurisdictional basis.

DipYourCar may cancel any order and not supply products if it is reasonable to do so and may change or discontinue the availability of products at any time in its sole discretion. If an order is cancelled, any payments made for products will be refunded in full. This does not affect your statutory rights.

All new orders are considered separately and each is treated individually.

 

  1. PRICES

DipYourCar reserves the right to determine the price of the products. Product pricing will be available on each product page. Product prices and shipping costs are subject to change at any time.

DipYourCar will make reasonable efforts to keep the price information published on the website up to date. We encourage you to check our website periodically for current pricing information.

Will always try to make sure that the prices on the website are accurate. However, some errors in terms of price may occur from time to time, including but not limited to human error, mechanical error or the like. Should an error in pricing be discovered, the customer will be informed of such error. The option to reconfirm the order will be given to the user at the correct price. The user also has the option to cancel the order should the user not be satisfied with the correct price communicated on the said product order.

 

  1. PAYMENTS

Products will be paid through the following payment methods:

  • Credit/debit card (Visa, Mastercard, Discover, Amex, etc.)
  • Shop Pay
  • Amazon Pay
  • PayPal
  • Sezzle

The customer must pay the price of the product stipulated in the order before the product is shipped. Payment will be charged to the payment method selected by the customer immediately after placing the order for the products purchased. In the case of selecting a "Buy Now, Pay Later" payment method, payment terms such as payment terms will be established between that payment processor and the customer.

Once the transaction has been processed, we will send an electronic receipt of the transaction to the customer's email address. If you find any inconsistency in your billing, please contact us through our contact information or you can make the claim through the customer service of the corresponding payment processor.

If your card is declined, you will receive an error message. No payment will be charged to your card and no order will be processed. There may be a pending transaction on your account until your card issuing bank withdraws the authorization. This usually takes 2 to 5 business days. Your card may be declined for various reasons such as insufficient funds, AVS (Address Verification System) mismatch or you have entered an incorrect security code.

If your payment is declined, you must provide an alternative payment method or provide another card where payment can be charged and processed.

Your payment information will be treated and safeguarded with total security and with the exclusive purpose of processing the purchase of the products. DipYourCar reserves the right to contract any payment processor available.

 

  1. PRODUCT AVAILABILITY

DipYourCar makes its products and/or services available subject to standard inventory availability. In the face of significant demand, some DipYourCar items may experience delays in delivery. While we strive to meet estimated delivery times, we greatly appreciate your understanding and patience in the event of delays.

In cases of high demand for certain add-ons, we may offer equivalent alternatives depending on what we have available. For example, if PreDip Spray™ is out of stock, 16 oz. bottles of PreDip Spray™ may be substituted.

 

  1. PRODUCT DESCRIPTIONS

DipYourCar attempts to be as accurate as possible. However, DipYourCar does not warrant that product descriptions, product prices, product imagesor other content of this website is accurate, complete, reliable, current, or error-free. Product descriptions and images may vary according to the color resolution of the user's device screen.  Please keep in mind that lighting plays a significant role in how colors and products may appear.  The application method and how a product is installed also may play a role.  Therefore your end result may or may not match the result you see on our product images, online content, social content, videos and more.

 

  1. FREQUENTLY ASKED QUESTIONS AND SELF-TRAINING

DipYourCar recommends consulting the FAQ section on our website. It is also crucial to view the videos available on DYCUniversity before embarking on your dip project. It is essential to familiarize yourself thoroughly with our products prior to use, particularly if this is your first experience with them.

 

  1. RESPONSIBLE PRACTICES

DipYourCar is committed to offer technical and commercial support before, during and after your purchase, making sure to provide detailed and valuable information to its customers. Notwithstanding this support, the customer assumes sole responsibility for evaluating the suitability and compatibility of our products and/or services for their specific purpose. DipYourCar assumes no responsibility for the application process, use or results obtained with the products purchased on this or any affiliated website.

It is essential to pre-test the product on your vehicle, recommending a period of 48 hours to observe its performance and ease of removal, paying special attention to freshly painted vehicles or those with factory finishes, due to variations in materials and curing times used by different shops and manufacturers. By agreeing to our terms and conditions, you release DipYourCar from any liability related to product performance.

Before proceeding with the application, we urge you to test the product on your specific surface and to use the necessary safety equipment, operating in well-ventilated areas. Although DipYourCar offers respirators suitable for handling our products, availability may vary. It is the responsibility of the user to purchase and use the correct respiratory protective equipment, in accordance with the manufacturer's recommendations, to ensure their safety. In addition, each user should verify that their application space is safe and appropriate for spray painting projects, always prioritizing adequate ventilation and fresh air circulation.

 

  1. DO-IT-YOURSELF PRODUCTS LIABILITY

DipYourCar specializes in the sale of products designed for DIY (Do-It-Yourself) projects, allowing customers to take charge of their own creations. Although our products have proven their effectiveness, the success of the project depends largely on the customer following the recommended procedures. It is crucial that the customer is thoroughly briefed on the steps to be followed for preparation, masking, spraying, application, removal, cleaning and maintenance of the products before, during and after use.

In the event that purchased products are defective, such as shipment of an incorrect color or product, damage in transit, or a confirmed manufacturing error, DipYourCar agrees to offer assistance and replacements. However, no replacements or refunds will be provided for user-attributable errors such as bubbles, runs, lifting, improper texture, rips, scratches, or finish problems, as these are considered application problems and not product problems.

As a customer, it is also your responsibility to ensure that the surfaces to be treated are suitable for the application of our products. Each wheel and vehicle surface is unique, and DipYourCar cannot perform physical inspections of each one. It is particularly important to examine used vehicle surfaces for previous repairs or repainting.

To ensure you are fully informed and prepared for your project, we encourage you to take advantage of the resources available on DYCUniversity, DipYourCar's YouTube channel, and our support team. These tools are designed to educate you 100% on the process before you begin your project.

 

  1. PRODUCT WARRANTY

The products available on this website are offered as is, without any warranty from DipYourCar, as they are purchased directly from the partner manufacturers without any additional coverage. This applies to the entire range of products including, but not limited to, spray systems, gallons and aerosols. In the event that some aerosol labels state that "Seller is not responsible for misuse of the product and only offers replacement for defects or errors in shipment", such replacement is limited to defective or incorrectly shipped products only.

DipYourCar is committed to replace defective or incorrectly shipped units, as long as the problem is reported within 30 days from the date of delivery and it is verified that there was no misuse by the customer. To facilitate this process, the customer may be asked to provide photographs and/or video evidence of the defect or error, as without this evidence, it may be difficult for our team to determine the nature of the problem and decide whether to proceed with a replacement or refund.

In the event of having any product that is deemed defective, we urge customers to contact DipYourCar customer service immediately. The provision of visual content is critical to validate the claim, and in its absence, may limit our team's ability to provide the necessary assistance.

 

  1. DIPYOURCAR INSTALLERS

The DipYourCar Installer Program is an initiative intended to guide customers to experienced applicators, functioning as a referral service and does not imply that DipYourCar has ownership, management or control over such installers. The responsibility for choosing a suitable installer for the services required rests solely with the customer, who should consider it best practice to ask the installer for samples of previous work, both in photographs and onsite visits, if possible.

DipYourCar disclaims any liability related to the process, use or damages arising from interaction with the referenced installers. Furthermore, DipYourCar does not profit financially from labor performed on customers' vehicles through this program. The choice of installer is a crucial decision to be made by the customer, based on the evaluation of the installer's experience and quality of work.

 

  1. DELAWARE AND MARYLAND CUSTOMERS

For customers located in Delaware and Maryland, it is important to note that the use and sale of Rubber Dip Spray and Plasti Dip® Spray are specifically regulated. These products may only be sold and applied under certain conditions: if the applicator is not compensated for his or her work or, if the person is compensated, the facility where these products are applied must be equipped with emission control systems that are in compliance with MVMEER regulations and have been approved in advance.

 

  1. CALIFORNIA CUSTOMERS

In California, specific regulations limit the sale of Plasti Dip® products. Residents may only purchase gallons of Plasti Dip® Spray 50, which is low VOC, with the exception of El Dorado, Colusa, Glenn and Bay Area counties (BAAQMD), where this product is not available for sale. State regulations prohibit the sales and use of "Rubber Dip, Rubber Dip Spray and Plasti Dip® Spray" in its gallon form (excluding Spray 50) within the state. However, it is possible to purchase Rubber Dip, Rubber Dip Spray and Plasti Dip® Spray in presentations smaller than 1 gallon within California. We urge customers to be aware of these restrictions and to comply with all established guidelines.

 

  1. DISCOUNT CODES

You can only use one discount code per order. DipYourCar reserves the right to refuse or cancel any order where multiple discount codes are added to the shopping cart. The use of discount codes is subject to the specific terms and conditions under which they were issued, which may include eligibility requirements and a maximum order value. In the event of a conflict between the terms and conditions of a promotion and these terms and conditions, the terms and conditions of the promotion shall prevail.

 

  1. PROMOTIONS AND SWEEPSTAKES

From time to time, DipYourCar may offer its users and customers the opportunity to participate in sweepstakes or other promotions. You may not transfer, assign, sell, trade, exchange or barter any prize or other benefit received through a sweepstakes or promotion.

Any prize or other benefit is provided "as is" without any express or implied warranty by us, including the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

DipYourCar reserves the right to modify, terminate or suspend the availability of sweepstakes and promotions and to correct errors or inconsistencies in materials related to sweepstakes and promotions.

DipYourCar may disqualify any person who tampers with any promotion. It is important to note that any attempt to deliberately undermine the legitimate operation of a promotion or sweepstakes is a violation of criminal and civil laws, and DipYourCar reserves the right to seek damages from such persons to the fullest extent permitted by law.

By entering a promotion or sweepstakes, you agree to submit to our decisions, which are final and binding in all matters relating to the promotion or sweepstakes. Promotions and sweepstakes are subject to all applicable federal, state and local laws, rules and regulations. Promotions are void where prohibited, restricted or taxable.

By participating in a promotion or sweepstakes, you agree to hold DipYourCar harmless from any liability, loss or damage arising out of or related to your participation in any activity related to the promotion or sweepstakes or the receipt, use or misuse of any prize you may receive.

 

  1. AFFILIATE PROGRAM

Within the framework of our affiliate program, we are pleased to offer an opportunity for external partners to promote our products and, in return, receive financial compensation for the sales generated through their efforts. To ensure transparency and fairness in our program, we set the following conditions:

  • Purchases made through affiliate links will be thoroughly verified before proceeding with any commission payments to the affiliate. This double-checking process ensures the accuracy and legitimacy of transactions attributed to our affiliate network.
  • Orders placed directly by the affiliate, whether for personal use or for third parties, will not be considered valid for commission accrual. Our system is designed to identify and exclude these transactions from commission calculations.
  • Only orders that have been fully processed, shipped and received by the client will be eligible for commissions. Orders that are cancelled for any reason prior to final delivery will not count towards commission accrual.
  • To maintain the integrity of our program, websites dedicated to Coupon Farming, as well as those similar to Honey.com, that offer coupons and/or discounts to consumers will not be eligible to participate in our affiliate program. Participation of such sites will result in immediate exclusion and blocking from our tracking system, with no right to commissions on orders.

Additionally, we wish to emphasize that our affiliate program seeks mutually beneficial relationships based on trust. Therefore, we urge all our affiliates to act with integrity, promoting our products in an ethical and transparent manner. Violation of any of these conditions may result in immediate termination of affiliation and withholding of any outstanding commissions.

We expect this affiliate program to be a fruitful opportunity for both parties, fostering a successful partnership that contributes to mutual growth and success. We appreciate our affiliates' commitment to compliance with these guidelines and their efforts to promote our products in an effective and responsible manner.

 

  1. LIMITATION OF LIABILITY

DipYourCar shall not be liable for any direct, indirect, incidental, special or consequential damages arising out of the use or inability to use this website or the products offered, including those related to the installation and implementation thereof. This includes loss of profits, data or any other intangible losses, even if DipYourCar has been previously notified of the possibility of such damages.

Additionally, in the event of misapplication of products purchased through this website, DipYourCar shall not be liable in any amount or under any circumstances. This includes any direct, indirect, special, incidental or consequential damages arising from the improper use or improper installation of the products.

DipYourCar will not accept liability for misuse, misapplication, unauthorized modifications or improper maintenance of the products purchased. It is the sole responsibility of the customer to accurately follow the instructions provided, ensuring that installation and application are carried out safely and properly in accordance with recommended guidelines and applicable safety regulations.

This website may contain links to third party sites over which DipYourCar has no control, and DipYourCar disclaims any responsibility for the content, privacy policies or practices of such external sites.

The use of this website and the purchase of products through it implies the express acceptance of this limitation of liability clause by the user. If you do not agree to these terms, you are requested not to use this website or purchase products through this website.

 

  1. USER CONTENT

Some features of the website may allow users to provide and share content on the website through reviews or the "showcase your work" section. You retain any copyright or other rights you may have in the content you provide through the website. DipYourCar is not responsible for the accuracy, safety or legality of the content posted on the platform by users. Users are solely and exclusively responsible for their content and the consequences of its publication. By providing content and information through the website, the user grants DipYourCar a worldwide, non-exclusive, royalty-free, fully paid-up right and license to host, store, transfer, display, perform, reproduce and modify the user content for the sole purpose of displaying it through the website and to the general public.

 

  1. COPYRIGHT

All DipYourCar content (website content, social media content and YouTube channel content), including, without limitation, names, logos, trademarks, images, text, columns, graphics, videos, photographs, illustrations, software and other elements are protected by copyrights, trademarks and/or other intellectual property rights owned and controlled by DipYourCar or by third parties that have licensed or otherwise provided their material to the website. You acknowledge and agree that all materials on the website are made available for limited, non-commercial, personal use only. Except as specifically provided herein. No material may be copied, reproduced, republished, sold, downloaded, posted, transmitted, or distributed in any way, or otherwise used for any purpose, by any person or entity, without DipYourCar prior express written permission. You may not add, delete, distort, or otherwise modify the material. Any unauthorized attempt to modify any material, to defeat or circumvent any security features, or to utilize DipYourCar or any part of the material for any purpose other than its intended purposes is strictly prohibited. Please do not copy any content and pass it off as your own, as a copyright infringement will occur.

 

  1. COPYRIGHT COMPLAINTS

DipYourCar will respond to all inquiries, complaints and claims regarding alleged infringement for failure to comply with or violation of the provisions contained in the Digital Millennium Copyright Act (DMCA). DipYourCar respects the intellectual property of others, and expects users to do the same.  If you believe, in good faith, that any material provided on or in connection with the website infringes your copyright or other intellectual property right, please send us your copyright infringement request pursuant to Section 512 of the Digital Millennium Copyright Act (DMCA), via our contact information, with the following information: 

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.
  • A statement specifically identifying the location of the infringing material, with enough detail that DipYourCar may find it on the website.  
  • Your name, address, telephone number and e-mail address.
  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law.
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner's behalf.
  • An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

 

  1. PROHIBITED ACTIVITIES

The content and information available on the website (including, but not limited to, data, information, text, music, sound, photos, graphics, video, maps, icons, or other material), as well as the infrastructure used to provide such content and information, are owned by or licensed to DipYourCar by third parties. For all content other than your content, you agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or resell any information or services obtained from or through the website. In addition, the following activities are prohibited:

  • Access, monitor, reproduce, distribute, transmit, broadcast, display, sell, license, copy or otherwise exploit any content of the website, including, but not limited to, using any robot, spider, scraper or other automated means or any manual process for any purpose not in accordance with these terms.
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.
  • Deep-link to any part of our website for any purpose without our express written permission.
  • "Frame", "mirror" or otherwise incorporate any part of the website into any other website or service without our prior written permission.
  • Attempt to modify, translate, adapt, edit, decompile, disassemble or reverse engineer any software used by DipYourCar.
  • Evade, disable or otherwise interfere with security-related features of the website or features which prevent or restrict the use or copying of any content.

 

  1. DISCLAIMER OF WARRANTIES

Because of the nature of the Internet DipYourCar provides and maintains the website on an "as is", "as available" basis and makes no promise that use of the website will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Our website may from time to time contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.

You will be responsible for any breach of these terms by you and if you use the website in breach of these terms you will be liable to and will reimburse DipYourCar for any loss or damage caused as a result.

DipYourCar shall not be liable for any amount for any failure to perform any obligation hereunder if such failure is due to the occurrence of any unforeseen event beyond its reasonable control, including, without limitation, Internet outages, communications outages, fire, flood, war or force majeure.

These terms do not affect your statutory rights as a consumer which are available to you.

Subject as aforesaid, to the maximum extent permitted by law, DipYourCar excludes liability for any loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to DipYourCar and DipYourCar shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

  • Any incorrect or inaccurate information on the website.
  • The infringement by any person of any Intellectual Property Rights of any third party caused by their use of the website or any product purchased through the
  • Any loss or damage resulting from your use or the inability to use the website or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.
  • Any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
  • Any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing or using content from the website or from transmissions via emails or attachments received from DipYourCar.
  • All representations, warranties, conditions and other terms which but for this notice would have effect.

 

  1. THIRD PARTIES

Through your use of the website and services you may encounter links to third party websites or be able to interact with third party sites. Such third parties may charge a fee for use of certain content or services provided on or by way of their websites. Therefore, you should make whatever investigation you feel is necessary or appropriate before proceeding with any transaction with any third party to determine whether a charge will be incurred. Where DipYourCar provide details of fees or charges for such third-party content or services, such information is provided for convenience and information purposes only. Any interactions with third party sites and apps are at your own risk. You expressly acknowledge and agree that DipYourCar are in no way responsible or liable for any such third-party sites.

 

 

  1. INDEMNIFICATION

You agree to defend and indemnify DipYourCar and any of their directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein.
  • Your violation of any law or the rights of a third party.
  • Your purchase of the products.

 

  1. ELECTRONIC COMMUNICATIONS

No responsibility will be accepted by DipYourCar for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility or availability or for traffic congestion or unauthorized human act, including any errors or mistakes.

 

  1. CHANGES AND TERMINATION

We may change the website and these terms at any time, in our sole discretion and without notice to you. You are responsible for remaining knowledgeable about these terms. Your continued use of the website constitutes your acceptance of any changes to these terms and any changes will supersede all previous versions of the terms. Unless otherwise specified herein, all changes to these terms apply to all users take effect. Furthermore, we may terminate this agreement with you under these terms at any time by notifying you in writing (including by email) or without any warning.

 

  1. PERSONAL DATA

Any personal information you submit in connection with the purchase of products will be used in accordance with our privacy policy. Please refer to our privacy policy.

 

  1. INTEGRATION CLAUSE

This agreement together with the privacy policy and any other legal notices published by DipYourCar, shall constitute the entire agreement between you and DipYourCar concerning and governs your use of the website.

 

  1. ARBITRATION

You acknowledge and agree that any dispute, claim or controversy arising out of or relating to these terms and conditions, whether for breach, termination, performance, interpretation or validity thereof, as well as the purchase of our products, shall preferably be resolved by binding arbitration between you and DipYourCar. However, the right of both parties to bring individual claims in a court of competent jurisdiction if they deem it necessary remains.

In the event of any dispute arising in connection with your use of the website, purchase of our products or breach of these terms and conditions, both parties agree to seek resolution through an arbitration process. This process will be conducted before a recognized and respected arbitration entity, selected by mutual agreement of both parties and following applicable commercial arbitration rules.

In addition, the user agrees, to the extent permitted by applicable law, not to initiate, join or participate in class action lawsuits associated with any claim, dispute or controversy that may arise in connection with the use of the website and the purchase of our products. This commitment seeks to promote a more agile and personalized resolution of any conflict, favoring arbitration and individual legal actions over class actions.

 

  1. APPLICABLE LAW AND JURISDICTION

These terms and conditions shall be governed by and construed in accordance with the laws of the United States, specifically the laws of the State of Florida Any dispute relating to these terms shall be subject to the exclusive jurisdiction of the state or federal courts of the State of Flroida. This applies unless binding arbitration is agreed to in the applicable section.

 

  1. FINAL PROVISIONS

Your use of our website and purchase of our products is conditioned upon your acceptance of and compliance with all of the terms and conditions set forth. This authorization to use our services does not extend to jurisdictions where these provisions are not respected or applied.

Our commitment to compliance with these terms is strictly governed by applicable laws and legal process. Importantly, these terms do not restrict our ability to comply with legal or governmental requirements, including but not limited to those relating to law enforcement and the use of our website. Information provided or collected in connection with your use of the website and purchase of our products will be subject to these requirements.

In the event that any provision of these terms and conditions shall be declared invalid, illegal or unenforceable by any court or competent authority, such decision shall not affect the validity or enforceability of the remaining provisions. The failure or delay in enforcing any of these terms and conditions by us at any time shall not constitute a waiver of our rights to enforce such provision, or any other provision, in the future.

We reserve all rights not expressly granted herein, while at all times maintaining the protection of and respect for our intellectual property rights and prerogatives.

 34. Returns

You can return your items within 30 days of the date of purchase.

  • Products must be unused in original condition
  • Products must be returned in original packaging (example: 3M Respirators come sealed in their own package, these must returned in that original packaging).
  • Subject to a 15% restocking fee
  • The customer is responsible for the shipping charges back to DYC
  • Original shipping charges are non-refundable
  • Free gifts, gift cards and clearance items are not returnable!

If your order was received with any damages or errors, please contact DYC Customer Service within 30 days to be eligible for an order correction.

Once Gift Certificates have been purchased, it is not possible to deactivate the Gift Code; therefore Gift Certificate sales are final and can not be refunded.

 

35. CONTACT INFORMATION

If you have questions or concerns about these terms or the products, please contact us through our contact page or via the contact information below:

DipYourCar.

Email: CustomerService@dipyourcar.com